Author: sadubato

Super Bowl Transit Communication is Off Track

When it comes to customer service, there is a very simple rule: It’s all about them; it’s not about us!  I wrote this a couple of months back regarding the embarrassing roll-out of the healthcare.gov website and how difficult it was for consumers to access it. But certain lessons some folks still don’t get.  Consider the nightmare that occurred for approximately 34,000 Super Bowl fans who tried to take NJ Transit away from MetLife Stadium after the Seahawks beat the Broncos in a particularly one-sided affair. 

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No excuse for communication blowup

Legendary "60 Minutes" reporter Mike Wallace was known to ask the toughest and most challenging questions of leaders in every walk of professional life, including asking numerous presidents what some would say were embarrassing questions about their failures in office.

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2013's Top 3 PR Blunders

2013's Top 3 PR Blunders
Paula Deen offers an apology via YouTube for her use of the "N word" in the past. (YouTube)

This past year did not disappoint when it comes to communication faux pas and PR blunders. They came in all forms and in every professional arena and, as always, offered some lessons for the rest of us about how NOT to communicate in public.

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JFK: Lessons in Leadership

JFK: Lessons in Leadership

As we approach the 50th anniversary of the assassination of President John F. Kennedy, there is no better lesson in leadership when it comes to learning from failure than the 1961 fiasco known as the Bay of Pigs.

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The Property Tax Debate: It’s Time to Put Every Idea on the Table

Property taxes in our state have been out of control for decades. There is no quick fix, no silver bullet that would turn the situation around overnight. It took decades to get this bad and it is going to take a while to get it right. That’s why all ideas for property-tax relief should be seriously considered.

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Governor Brendan Byrne…A Giant in New Jersey Politics

Governor Brendan Byrne…A Giant in New Jersey Politics
Emmy Award-wining anchor Steve Adubato interviewed Governor Brendan Byrne in 1999 when the CEC launched “One-on-One with Steve Adubato”. Governor Byrne was also the first guest on Caucus: NJ when Caucus and Adubato premiered on public television 25 years ago.

I am working on a public television documentary special on the career of former Governor Brendan T. Byrne and I had the occasion of covering the unveiling of a 7-feet high bronze statue of the governor at the Essex County Courthouse plaza this week—an effort coordinated by Essex County Executive Joe DiVincenzo in which Byrne was introduced by Republican Governor Chris Christie.  

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Alan Rosenthal: A Mentor to Many

Alan Rosenthal: A Mentor to Many
The late Dr. Alan Rosenthal is pictured here in his last public television appearance with Steve Adubato, in which he talked about his last book, "The Best Job in Politics: Exploring How Governors Succeed as Policy Leaders."

My friend and academic advisor, Dr. Alan Rosenthal, passed away this week. Like countless other graduate students who pass through the hallowed halls of the Eagleton Institute on the Rutgers University campus, I was a student and protégé of Alan’s. When I met him in 1981, he was the director of the Institute. He was funny, self-deprecating, insightful, and brilliant. His understanding of state government, and how it worked and didn’t work, was unparalleled. His respect for state legislatures was appreciated by legislatures throughout this country. He was considered by most to be the number one expert in the nation on this topic.

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Act Now to Protect Our Coastal Properties

Can a solution to our coastline’s vulnerability be found in a 300-by-12-foot wave tank in Hoboken? At Stevens Institute of Technology, researchers at the Center for Maritime Systems are hoping to test the Removable Hurricane Flood Wall System, a new technology developed by RSA Protective Technologies of California. The system uses flood-control panels that are stored off-site until set in place when a threatening storm approaches.

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RU Kidding?

As a Rutgers grad and as someone who has taught many communication courses there, I am embarrassed and appalled at the way the Rutgers University leadership team has mishandled the Mike Rice video “fiasco.” This has become the newest case study for how NOT to handle a crisis.

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Christine Quinn: "I'm Going to Cut His Balls Off"

Christine Quinn: "I'm Going to Cut His Balls Off"
Steve Adubato with New York City Council Speaker and Mayoral Candidate Christine Quinn on the set of "One-On-One" at the Tisch WNET Studios at Lincoln Center

I recently interviewed Christine Quinn, the New York City Council speaker who is looking to become the first female mayor of New York City. Quinn is outspoken, bold and isn’t afraid to use profane language when peeved.


 


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Wake-Up Call

Morning Digest: July 23rd

Between RGA gigs, Christie doesn't skip a beat bashing Trenton Dems at seaside LGI town hall LONG BEACH ISLAND – Gov. Chris Christie squeezed LBI between trips to IowaNew HampshireConnecticut and – tomorrow – Colorado – just long enough to puncture his favorite Trenton-based targets in front of a...

Op-Ed

Legislation needed to restore balance in election financing

By JEFF BRINDLE Much has been written about the magnitude of campaign spending by independent special interest groups.  But until now, there has been little discussion about the impact. During the 2012 Presidential and Congressional contests,... Read More >

Contributors

 The following letter was sent today to Republican state legislators, county chairs, state committee members, and New Hampshire... more »
(7-23-14) Rabner Opinion Keeps “Christie for President” Alive - Gov. Chris Christie’s fight to prevent same-sex marriage in New Jersey ended with Chief Justice Stuart Rabner.... more »
The Perry-Paul Debate is Healthy for the GOP – and for America  The foreign policy debate in the media between prospective GOP Presidential candidates Texas Governor Rick Perry and... more »
(Washington DC)-- Two recent votes on Capitol Hill suggest an overdue and radical departure from our nation's Draconian and costly War on Drugs.  It's a long-overdue discussion (and not just... more »

Quote of the Day

quote of the day

“We lived up to our end of the bargain. He didn’t live up to his end of the deal.” - Ed Connolly, president of the New Jersey Firemen’s Benevolent Association.

- The Bergen Record

Poll

Who's right on the death penalty?:

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